The partners of CS.Tour have been working in a training course to strength skills within the tourism and hospitality sector in terms of both European Reference Framework Key Competences 6: Social Skills & Competencies and 8: Cultural Awareness & Expression.
The course consists of the curriculum, methodological guide, training kit, syllabus, and the training e-platform, all designed to develop the appropriate social and cultural awareness skills, and has been validated for testing during the meeting organized in Brighton on April 6th and 7th.
The developed CS.Tour Training Curriculum concentrates on the challenges and demands that tourism industry in European countries faces today. The suggested outline of typical knowledge, skills, and attitudes is useful in order to make the learners competitive in the labour market and eager to develop within the industry.
The curriculum covers all the components of the KCs 6 and 8 and will target every European that desires to have quality of personal life as well as a prosperous career in the tourism and hospitality sector. It has a modular structure, consisting of 5 training chapters:
- Cultural and Intercultural Communication
- Emotional Intelligence and Interculturality
- Culture and Cultural Awareness
- Cultural Diversity
- Digitalization and Culture
The ultimate goal of the curriculum is to provide educators a reference for implementation of the CS.Tour course. It’s to be noted that the curriculum also supports business initiatives in the tourism and industry sector, being sustained by pedagogical material.
The Methodological Guide is developed as a second separate manual and contains theoretical material, contents and methodology approaches per each Chapter for the trainer to use. It includes the trainer’s methodology (the analysed chapter introduced in the training curriculum), describing the training techniques, tools, and equipment to be used for each chapter.
The Trainer’s Kit represents actual exercises and the materials that trainers can use within the course.
Finally, the e-platform will provide services as an e-library for any person interested in these issues.
Based on the results of the upcoming pilot activities, the developed products will be re-modified and adjusted respectively through the process of a formative assessment, which will involve qualitative feedback from both trainees and trainers.
The testing process will be organized between may and october in all countries and will be analyzed and validated by the partners at the next transnational meeting in Upsala (Sweden) in October.